A Message from Keith, Co-Owner of Towacar
14/08/2024 11:29, by Keith Scull
Hello everyone,
I’m Keith, one of the proud co-owners of Towacar, and I wanted to take a moment to connect with you, our valued customers and motorhome enthusiasts, in a more personal way. Towacar isn’t just a business to me—it’s an extension of my family. When you choose us, you’re not just a customer; you’re part of the Towacar family.
As you may know, Towacar is a family-run business through and through. My actual son, Paul, works alongside me, and while Craig and Mark might not share my DNA, they’ve become like sons to me over the years. I often joke that they might not have my genes, but they’ve certainly inherited my passion for cars and customer care!
The Towacar Promise
Our business is guided by a simple moral compass: “Don’t do anything to anyone you wouldn’t be happy with if it was done to you.” This principle shapes everything we do, from the moment you first contact us to long after you’ve driven your Towacar off our forecourt.
We understand that purchasing a Towacar is more than just a transaction. It’s the start of a relationship, and we are committed to being with you every step of the way. Our support doesn’t end when you drive away. We’re here for you as you embark on your adventures, whether it’s your first motorhome holiday or your hundredth.
Ongoing Care and Maintenance
One thing I always remind our customers is that, even though your Towacar might not rack up a lot of miles, it still needs regular servicing. This is crucial to ensure that it remains in top condition and ready for your next journey. We recommend a service at least once a year, and during this service, we suggest removing the front bumper to check the hidden parts of the towing system. While any quality garage can perform this check, there’s no one more qualified than our team at Towacar to handle it.
When you bring your Towacar back to us for its service and MOT, you’re not just ensuring that your car is safe and sound—you’re also saving time and money. Our team knows these vehicles inside out, and we’ll make sure everything is "safe and good," giving you peace of mind so you can focus on enjoying your travels.
Here for You, Always
Our commitment to you doesn’t end at the point of sale. Whether you need advice on maintenance, support during ownership, or even help if you decide to move on from camping, we’re here for you. We believe that our relationship with you should last a lifetime, just like the memories you’ll create with your Towacar.
So, here’s to many more happy travels and adventures. Remember, we’re always just a phone call away if you need us.
Safe travels,
Keith
Co-Owner, Towacar